Reports to Director, Technical Operations

Position Summary

The Project Manager provides PACS pre-installation site assessment, implementation planning and installation guidance. A key responsibility is communication among various ScImage functional groups (sales, technical support and field support), end users, outside vendors and all other service and administrative groups involved in the order through acceptance process.

Duties and Responsibilities include but are not limited to the following:

  • Work with sales and installation teams to determine project scope.
  • Assure technical accuracy of the order, validate system configuration.
  • Generate site implementation plan.
  • Lead or participate in customer planning sessions for network configuration design and deployment strategy.
  • Assist customer in workflow assessment and implementation of site specific solutions.
  • Schedule and facilitate PACS installation.
  • Develop relationship and communication channels to ensure status feedback and cooperation for all parties involved.
  • Take ownership and coordinate all aspects of the installation process from receipt of PO to the system acceptance by the customer.
  • Creation, dissemination, updating of site documentation including implementation plans, site drawings, system diagrams, equipment configuration and location, schedules, test and acceptance documents, etc.
  • Maintain close contact with customers, Field Reps, Application Specialists and Sales Representatives throughout the life of the project.
  • Provide system failure reports and system enhancement requests to the Product Development team.

Minimum Qualifications: Skills

  • Proven track record in implementation and support of HL7 and DICOM interfaces.
  • Strong background or desire to learn Radiology/Cardiology workflow, such as HIS (Hospital Information System)/RIS (Radiology Information Systems) and PACS, as related to the ScImage Enterprise product lines.
  • Experience in support of high-end server platforms desired.
  • Experience in support of WAN/LAN desired.
  • Experience in support of high-end storage devices desired.
  • Experience with web based applications desired.
  • Must be a self-motivated worker who sets high targets and exhibits a results oriented ownership of ScImage solutions.
  • Capable of keeping the organization informed about progress through ongoing, timely documentation of challenges and progress in our tracking system.

Minimum Qualifications: Education

  • BS/BA degree preferred or equivalent experience in PACS technical or implementation support.

Minimum Qualifications: Location

  • This position is located in Los Altos, CA