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This Privacy Policy governs the manner in which ScImage, Inc. collects, uses, maintains, and discloses information collected from users of ScImage websites (including www.scimage.com, PICOM365.com, PicomCloud.com, and other sites within the ScImage domains) (“Site”). This Privacy Policy applies to the Site and other products and services offered by ScImage, Inc.

Important Notice Regarding Health Information:
This privacy policy applies to information collected through ScImage websites and general business interactions. ScImage acts as a Business Associate when providing regulated healthcare products and services, and the collection and use of protected health information (PHI) in those contexts is governed by applicable Business Associate Agreements and HIPAA, not this privacy policy. ScImage does not intentionally collect PHI through its public websites.

COLLECTION OF INFORMATION

We may collect personal identification information from you in various ways, including, but not limited to, when you purchase our products/services, visit our Site, register on the Site, participate in other activities, services, features, or resources we make available, or when you request information or otherwise communicate with us. As appropriate, you may be asked for, and we may process, the following categories of personal identification information: name, email address, mailing address, phone number, company, and job title. You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit it. You can always refuse to supply personal identification information, but this may prevent you from engaging in certain Site-related activities.

We may also collect non-personal identification information whenever you interact with our Site. This information may include the browser name, type of computer, technical information about your connection to our Site (such as the operating system and Internet service provider), and other similar information.

WEB BROWSER COOKIES & TRACKING TECHNOLOGIES

ScImage websites use cookies and similar tracking technologies to operate effectively, improve user experience, analyze site usage, and support marketing activities.

Cookies are small text files stored on your device when you visit a website. They help websites function properly and remember user preferences.

TYPES OF COOKIES WE USE

We may use the following categories of cookies

  • Necessary Cookies: These cookies are required for the website to function properly and cannot be disabled through our systems.
  • Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering preferences or settings.
  • Analytics Cookies: These cookies collect information about how visitors interact with our websites, such as pages visited and time spent on the site. This information is used to improve website performance and usability.
  • Marketing Cookies: These cookies may be used to deliver relevant content or measure the effectiveness of marketing campaigns. ScImage does not sell personal information.

COOKIE CONSENT

You can manage or disable cookies through your browser settings at any time. Where available, you may also manage cookie preferences through cookie consent tools presented on the Site.

Please note that disabling certain cookies, particularly functional or analytics cookies, may affect the availability or performance of some website features.

By continuing to use the Site, you acknowledge that cookies may be used as described in this Privacy Policy.

HOW PERSONAL INFORMATION IS USED

We may use the personal information you provide for purposes such as:
  • Completing transactions or fulfilling requests for support.
  • Enhancing, evaluating, and improving the Site and our services.
  • Sending communications of interest to you, including promotional communications (where applicable).

We may use web beacons to track whether you view our messages or content. If we use your personal data for a purpose that is materially different from the original purpose for which it was collected, we will provide you with the opportunity to opt out.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our infrastructure. Any sensitive private data exchange is transmitted over an encrypted communication channel.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent personal information to third parties. However, we may transfer personal information to third-party agents or service providers for the purposes outlined in this policy. Where required by applicable data protection laws, we enter into strict confidentiality agreements with these third parties to ensure adequate levels of data protection and limit their use of the data to the services provided on our behalf.

 

We may also disclose your personal information in response to valid requests by public authorities, such as to meet national security or law enforcement requirements.

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA):
  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the purpose for collecting your personal information, and the categories of third parties with whom we share your personal information.
  • Right to Delete: You have the right to request the deletion of the personal information we have collected from you, subject to certain exceptions.
  • Right to Opt Out of Sale: ScImage, Inc. does not sell your personal information. However, if this practice changes in the future, we will update this policy and provide you with the option to opt out.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise any of these rights, please contact us with your specific request. We may need to verify your identity before processing your request.

DATA PROTECTION RIGHTS FOR EUROPEAN ECONOMIC AREA (EEA) RESIDENTS

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:
  • The right to access, correct, update, or request deletion of your personal information.
  • The right to object to or restrict the processing of your personal information.
  • The right to request portability of your personal information.
  • The right to opt out of marketing communications at any time by clicking “Unsubscribe” in our marketing emails.
  • The right to withdraw consent at any time, if we have collected and processed your personal information with your consent.
  • The right to lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us with your specific request. We may need to verify your identity before processing your request.

DATA RETENTION

We retain the personal information we collect for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. If you would like us to remove your data, please contact us.

UPDATES TO THIS PRIVACY POLICY

ScImage, Inc. reserves the right to update this privacy policy at any time. Changes to this policy will be posted on this page. We encourage users to review this policy periodically. Your continued use of the Site following any changes signifies your acceptance of the updated policy.

THIRD-PARTY LINKS

This Site may contain links to third-party websites, which may have privacy policies that differ from this one. We encourage you to review the privacy policies of any third-party websites you visit.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACT US

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact [email protected].

ScImage, Inc.
4916 El Camino Real
Los Altos, CA 94022
866-724-6243

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