Support

ScImage is committed to our customers’ success! Our dedicated US-based support team is ready to provide the help you need.

PicomAssist

Your one-stop shop for stellar ScImage support. Available to all customers through the Dashboard, PicomAssist allows users to download release notes and Quick Reference Guides, review training videos, and even connect with our Tech Support Team.

Technical & Application Support

Available via phone or email to answer questions related to system operations and to provide technical support and additional training for our products and services.

Quick-support Tool

ScImage’s Quick-support tool from Team Viewer is a small client module embedded in our software that allows us to remotely investigate support issues on your system and provide user guidance for applications. Since Quick-Support requires no installation on your local PC, no administrative rights are required.

Download TeamViewer