ScImage PACS Offering
Our highly skilled team supports both new customers in the design of the optimal image management solution as well as our existing user base with the resources to modify their installations to meet changing needs.
Our US-based Tech Support team provides ongoing support from “go live” and beyond. From our corporate offices and call center in Los Altos, CA to field staff located throughout the US, technical assistance is just a click away.
ScImage offers two levels of support for customers, Standard and Premium. Standard Support offers unlimited telephone, email and remote access support during standard business hours (8AM-5PM, customer’s local time), while Premium Support offers unlimited support and remote access 24/7/365, as well as regular onsite visits. Cloud-only customers may add onsite visits to their contracted support terms.
ScImage is known for our agility, a philosophy that extends to our financial models:
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About
Founded in 1993, privately held ScImage provides Cloud-centric enterprise imaging, PACS and image exchange solutions for the healthcare industry.
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